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General Description:

           The Small Parcel Manager is responsible for overseeing the small parcels department

Job Duties & Responsibilities:

  • Prep packing slips
  • Ensure associates are properly trained before given job duties
  • Report issues with orders to the appropriate department
  • Review Awaiting Shipment daily to ensure orders have shipped
  • Schedule FedEx Express pick ups
  • Record the daily shipment numbers
  • Ensure small parcel area is organized and clean.
  • Ensure small parcel team is taking appropriate breaks
  • Assist when associates need help
  • Ensure adequate supplies are stocked and available per shipping demands
  • Report when equipment malfunctions
  • Maintain checkbook
  • Conduct one-on-ones and employee evaluations
  • Conduct inventory cycle counts as requested per executive team
  • Check and answer email


  • High school Diploma or equivalent
  • Computer experience
  • Able to life at least 75 lbs
  • Valid driver's license
  • Previous job experience related to the job

Skills and Abilities

  • Positive attitude and desire to improve
  • Willingness to learn and adapt to change
  • Dependable
  • Able to problem solve
  • Good time management, organizational skills and the ability to lead a team
  • Can work independently or with a team

Small Parcel Manager


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