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Position Summary:

The entry level Tax Associate Client Support is responsible for reconciling, and filing payroll taxes as well as resolving tax notices while providing a high level of customer service.

Essential Functions:

  • Prepares both tax payments and tax filings for Federal, State and Local Entities
  • Prepares correspondence to the client for approval of tax payments and quarterly reconciliation collections
  • Responsible for tax activities, including compliance with local, state and federal regulations
  • Identifies and reconciles discrepancies with client tax notices
  • Drafts reports and abatement letters when necessary
  • Amends federal, state, and local tax returns
  • Assists with special projects as needed (end of year reconciliation)
  • Meets time constraints and client or agency deadlines
  • Tracks daily workload via Salesforce
  • Answers incoming calls for clients, agencies, and internal team members
  • Other duties as assigned

Job Qualifications:

  • Bachelor’s degree or a minimum of 4 years payroll or accounting experience
  • MS Office experience

Success Factors/Job Competencies:

  • Excellent communication, interpersonal and problem-solving skills
  • Time management skills and the ability to prioritize, coordinate, and manage time effectively
  • Exceptional customer service skills, along with the ability to develop excellent client relationships
  • Ability to build effective working relationships at all levels in the organization
  • Exceptional organizational, comprehension, and analytical skills
  • Thrive in a fast-paced, challenging environment
  • Mathematical aptitude


  • Payroll and payroll tax knowledge
  • MasterTax experience

Fundamentals of Payroll Certification (FPC)

Why Join us?

  • 100% Employer paid Health & Dental Insurance for employees.
  • 100% Employer paid STD, LTD, and Life Insurance for employees
  • Vision Insurance
  • 401(k) Employer Match
  • Generous vacation and sick time
  • Paid holidays
  • Philanthropic opportunities to give back to our community

NETCHEX is an Equal Opportunity Employer

Tax Associate


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