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At VieMed, LLC, we pride ourselves in what has driven our success, teamwork and exceptional patient care. We are actively seeking a talented, dedicated, self-motivated, energetic and career-minded individual to join our organization as a Senior Help Desk (phone and walk-up support). In this customer-oriented role, your responsibility is to provide first level technical software, hardware and network support to internal users as needed.

You must knoEssential Duties and Responsibilities

  • Maintains respiratory therapy equipment, by completing preventative maintenance on Trilogy Ventilator Units, cleans and repairs machine malfunctions.
  • Maintains parts inventory stock, anticipates future needs, places and expedites equipment order and verifies receipt of incoming equipment.
  • Answers questions from Respiratory Therapists in the field and trouble shoots equipment.
  • Schedules and oversees Third Party repairs as necessary.
  • Assists the Inventory and Purchasing Department as needed, to include, packing and shipping, and receiving of orders.
  • Maintains service logs, documents all service events, performance tests and preventative maintenance.
  • Other responsibilities and projects as assigned.

Qualifications

  • High School Diploma
  • Prior equipment repair experience preferred
  • Must be proficient in Microsoft Office
  • Excellent communication skills, both verbal and written in order to interact knowledgeably with internal parties

Working Conditions

  • Must be able to lift 50lbs.


Service Technician

VieMed

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